Our client is seeking a Multimodal Freight Pricing Specialist, in Birmingham, to take ownership of high-volume inbound pricing enquiries. The primary focus is pricing, with occasional support to operations as needed. 

Key Responsibilities: 

• Confidently negotiate rates with suppliers, shipping lines and overseas partners/agents. 

• Own the pricing inbox: triage, quote and follow up on 30–40 daily enquiries, ensuring speed, accuracy and strong conversion. 

• Create timely quotations for import, export and cross-trade. 

• Maintain, review and create tariffs with agreed customer rates; collaborate with the colleague who manages the pricing matrix. 

• Collaborate with other departments to streamline pricing processes and implement pricing policies and procedures. 

• Monitor market conditions and trends to develop competitive pricing strategies; identify new opportunities and ensure rate structures are in place. 

• Build strong relationships with customers, suppliers, shipping lines and overseas partners/agents to strengthen the company profile. 

• Offer consistently high levels of customer service; resolve pricing queries/complaints and escalate where necessary. 

• Follow up all quotations, obtain valuable feedback, and track win/loss, margins and response times. 

Key Skills & Qualifications: 

• Proven freight forwarding pricing/estimates experience. 

• Operations background within forwarding and comfortable stepping into ops tasks when needed. 

• Strong commercial acumen, accuracy and responsiveness in a fast-paced environment. 

• Confident with Excel and freight systems; organised, detail-driven and customer-focused. 

Salary : £28,000 – £36,000 

Hours 8.30am to 5.30pm  

If you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.