Food & Beverage Development Consultant

Location: Northbourne, Kent
Contract: Independent Contractor / Project – circa 12 months
Hours: Full-time or substantial part-time, depending on experience and availability
Recruitment: PSM Recruitment, on behalf of Acacia Outdoors

The Opportunity

PSM Recruitment is working with Acacia Outdoors to appoint an experienced Food & Beverage Development Consultant to help develop and launch an exciting new outdoor hospitality concept in the English countryside.

Acacia Outdoors is creating a new cabin destination brand designed to give people an easy way to get outside, slow down and try new things.

The first site, at Northbourne in Kent, is currently in development and will feature 96 cabins, a welcome building, events space and general store. The business is led by experienced outdoor hospitality professionals and backed by institutional investment.

As part of this development, Acacia is looking for someone to take ownership of the F&B operation from concept through to launch readiness.

The F&B Operation

The operation will include a café, general store and wider onsite food & beverage provision, offering guests quality coffee, pastries, prepared food, drinks, groceries and everyday essentials.

This is not a traditional restaurant or pub operation. There will be no formal table service or conventional dining operation.

The successful consultant will create a distinctive, practical and commercially viable F&B proposition that fits the wider guest experience and can ultimately be operated confidently by the onsite team.

The Role

Working closely with Acacia Outdoors, the wider project team and design consultants, you will lead the development of the F&B operation from concept through to launch.

Alongside the F&B remit, there will also be an opportunity to contribute to the wider guest programme. This will include helping shape additional on-site activities such as archery, pottery, scent-making workshops and campfire cooking, working with the third-party partners who will deliver them. This is secondary to the F&B remit, but would suit someone interested in helping design and shape additional elements of this new offering.

Key Responsibilities

• Develop the overall F&B concept and proposition.
• Lead menu development, working with specialists such as a consulting chef should that be required.
• Develop the general store product range.
• Produce recipes, specifications, portion controls and costings.
• Establish pricing and gross margin targets.
• Identify and source suitable suppliers and establish procurement processes.
• Advise on kitchen equipment, operational requirements and layout.
• Develop SOPs, opening/closing procedures and operational systems.
• Create training materials and operational guides.
• Identify staffing requirements and operational workflows.
• Support pre-opening and launch preparation.
• Identify potential operational issues and develop practical solutions.
• Work alongside other specialists, including a consulting chef and other relevant external partners where required.
• Contribute, where appropriate, to the development of the wider guest programme and activities, working with third-party operators and specialists.
• Deliver a complete operational handover to the onsite team.

About You

You will ideally have experience taking a food operation from concept through to opening and handover.

We’re particularly interested in someone who:

• Has successfully opened cafés, restaurants, small food operations or similar hospitality concepts.
• Understands menus, recipes, food costing and margins, and is confident leading the menu development process.
• Has strong supplier and procurement knowledge.
• Can develop practical SOPs and training materials.
• Understands kitchen equipment and operational layouts.
• Is commercially minded and highly organised.
• Enjoys building something from scratch.
• Is comfortable working both strategically and hands-on.
• Can create simple systems that a future team can operate confidently.
• Is comfortable bringing in and managing external specialists where appropriate.
• Has an interest in the wider guest experience and enjoys working across different elements of a new hospitality concept.

Experience in café, lifestyle, outdoor, destination or small-format hospitality would be particularly relevant.

The Project

This is expected to be a circa 12-month independent contractor project, with the potential for full-time or substantial part-time commitment depending on experience and availability.

The aim is to leave Acacia Outdoors with a fully developed, documented and commercially viable F&B operation, ready for the onsite team to run.

This is an opportunity to build an F&B operation from the ground up and play a key role in shaping the guest experience of a new outdoor hospitality brand, with the opportunity to contribute to the wider programme of activities and experiences being developed alongside it.

PSM Recruitment is managing the recruitment process on behalf of Acacia Out

Salary DOE starting from £48,000 pa pro rata 

PSM Recruitment are seeking an experience Shift Customs Clerk to work for a successful Customs Clearance company  in Dover.

Key Responsibilities:

• Completing the day to day customs clearance work
• Assisting the customs clerks with completion of customs paperwork as required
• Assisting with other operational duties within the office at Managers discretion

Key Skills & Qualifications:

• Willingness to learn customs procedures & principles
• Good understanding of Excel spreadsheets
• IT Literate
• Must be able to meet deadlines
• Be conscientious and have attention to details
• Be able to be part of a team
• Must be able to identify and report problems
• Communicate politely and efficiently with clients and internal staff
• At least 1 years experience in Customs Clearance

Key Performance standards: 

• Deadlines are met in a timely manner
• Processing is timely and accurate
• Obtain positive client feedback

Working Conditions:

Full Time – Shift work to support 24/7 operation (4 on 4 off – 2 days 2 nights rotation). 

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is looking for an experienced and committed Registered Manager to take responsibility for the day-to-day management, development and delivery of high-quality domiciliary care services.

The successful candidate will ensure the service operates in line with CQC requirements, relevant legislation and company policies, whilst maintaining a safe, effective and person-centred environment for both service users and staff.

This is a hands-on management role, with responsibility for leading the care team, maintaining regulatory compliance and driving a culture of continuous improvement.

Key Responsibilities:

• Maintain full compliance with CQC regulations and the Health and Social Care Act 2008.
• Ensure systems, processes and practices meet CQC Quality Standards.
• Maintain accurate records and ensure all regulatory requirements are consistently met.
• Identify areas for improvement and take appropriate action where required.

Leadership & Team Management

• Lead, manage and support the care team to deliver a safe, high-quality and responsive service.
• Conduct regular staff supervisions, audits and team meetings.
• Ensure staff training, competencies and professional development remain fully up to date.
• Provide effective leadership, guidance and support to the wider care team.
• Promote a positive culture focused on high standards of care and continuous improvement.

Care Delivery & Quality Assurance

• Oversee initial assessments, care planning and regular reviews, ensuring a personalised, person-centred approach.
• Monitor service user satisfaction and respond promptly and effectively to concerns or complaints.
• Ensure care documentation is accurate, person-centred and maintained in a timely manner.
• Monitor the quality of care being delivered and ensure appropriate standards are consistently maintained.

Key Skills & Qualifications:

• Experienced in a Registered Manager or senior management role within domiciliary care.
• Confident managing and developing a care team.
• Strongly focused on CQC compliance, quality and safeguarding.
• Organised, approachable and confident dealing with staff, service users and their families.
• Passionate about delivering high-quality, person-centred care.
• Able to identify areas for improvement and take ownership of implementing positive change.

Salary £30,000 - £32,000.

Shifts Monday - Friday 9.00am - 5.00pm

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover . This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.

The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.

PSM Recruitment is looking for an Administrator to join a team in based in the Dover area.

This is a great opportunity for someone who is organised, has good attention to detail and enjoys working in a busy environment.  You’ll provide essential support across the business, dealing with administration, responding to enquiries and helping to ensure everything is dealt with efficiently and professionally.

Key Responsibilities

• Providing comprehensive administrative support to the team
• Maintaining accurate records and documentation
• Handling enquiries via phone, email and in person
• Coordinating appointments and schedules
• Preparing and processing documentation
• Supporting the smooth running of day-to-day operations
• Ensuring information is kept accurate, up to date and confidential
• Providing a professional and efficient customer experience
• Taking ownership of tasks and supporting colleagues when required

Skills & Experience Required

• Strong administrative and organisational ability
• Confident IT user with good attention to detail
• Excellent communication skills
• Comfortable dealing with a range of people and situations
• Ability to prioritise and manage a varied workload
• Able to take ownership and use initiative when required
• Positive, proactive attitude
• Full UK driving licence preferred

Personal Attributes

• Highly organised and reliable
• Calm, professional and approachable
• A team player who is willing to support others
• Confident, capable and keen to learn
• Able to work accurately in a busy environment
• Someone who takes pride in providing excellent service

Salary up to  £27,500 DOE

Full-time , 5 days per week, includes every other Saturday (day off in the week when worked)

This is an excellent opportunity to join a professional and established business where you can develop your skills and play an important role within the team.

If you feel you have the relevant experience and are looking for your next opportunity, please apply with an up-to-date CV.

PSM Recruitment is looking for an Experienced Negotiator (2-3 Days per week) - Sandwich

Key Responsibilities:

• Negotiating offers and securing the best possible price for clients.
• Managing sales progression from offer through to completion
• Handling day-to-day vendor and buyer enquiries professionally and efficiently.
• Conducting property viewings and providing feedback to vendors.
• Maintaining regular contact with applicants and generating new business opportunities.
• Registering and qualifying buyers and matching them to suitable properties.
• Supporting the Branch Manager with the smooth running of the office.
• Maintaining accurate records and ensuring company procedures are followed.
• Building strong relationships with vendors, buyers, solicitors, and other professional contacts.

Key Skills & Qualifications:

• The ability to manage the day-to-day sales process, negotiate offers and provide a high level of service to vendors and buyers.  
• Proven estate agency experience, excellent negotiation and communication skills
• A strong knowledge of the local property market
• Previous residential estate agency experience, particularly in sales negotiation and progression.
• Full driving license required.

What is on Offer:

As a small business they like to promote the work/life balance. Branches operate on pool commission, and individuals are not set targets but are required to uphold the reputation and professional standards of the company.

Salary:  Salary will depend on experience, but the range is £30-38,000 (pro-rata).

The job is advertised as 2-3 days per week; with the opportunity for full time, depending on the successful candidate.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are looking for an experienced and driven Sales Executive to join a growing branded merchandise business, based near Sevenoaks.

This is an exciting opportunity for someone who enjoys building relationships, developing new business and, most importantly, taking ownership of their own sales desk.

For the first 3–6 months, the role will be primarily telephone-based. You will be responsible for building your own customer base from a cold desk, identifying potential target companies, generating your own leads and developing new business through proactive telesales.

This isn't a role where you'll simply be handed a list of leads and told who to call. We want someone who uses their own initiative, someone who can identify the right sectors and businesses to target, understands what will be valuable to the company and takes responsibility for building their own pipeline.

Once you have established your desk and demonstrated your ability to develop strong customer relationships, the role will progress to include face-to-face client meetings, visiting customers and developing accounts out on the road.

Key Responsibilities

• Generate new business through proactive outbound calling and telesales.
• Build your own customer base from a cold desk.
• Research and identify your own target companies and prospects.
• Generate your own leads and maintain a healthy sales pipeline.
• Use your initiative to identify opportunities and new markets.
• Develop long-term relationships with customers and prospects.
• Understand customers' requirements and identify suitable branded merchandise solutions.
• Follow up enquiries, quotations and opportunities effectively.
• Manage and grow your own accounts.
• Work towards agreed sales targets and KPIs.
• Maintain accurate records of customer and prospect activity.
• After the initial 3–6 months, attend client meetings and visit customers as required.
• Take ownership of your territory, accounts and sales performance.

We're looking for someone who has previous experience in a similar proactive sales role, particularly someone who is comfortable with cold calling, lead generation and developing business from scratch.

You'll need to be:

• Confident and professional on the telephone.
• Comfortable making a high volume of outbound calls.
• Self-motivated and driven to achieve results.
• Naturally proactive and able to work without being spoon-fed leads.
• Commercially minded, with the ability to identify good sales opportunities.
• Excellent at building and maintaining relationships.
• Persistent and resilient when dealing with cold prospects.
• Organised and able to manage your own pipeline and workload.
• Confident negotiating and closing business.
• Someone who takes pride in developing long-term customer relationships, rather than simply chasing one-off sales.
• A team player who can also work independently and take responsibility for their own results.

Previous experience in a telesales, internal sales, business development or similar new-business role is essential. Experience within branded merchandise, promotional products, print, marketing or a related industry would be advantageous.

Hours are Monday to Friday 8.30am - 5pm 

Basic salary £30- £32k pa DOE 

PSM Recruitment is looking for an Experienced Negotiator

Key Responsibilities:

• Negotiating offers and securing the best possible price for clients.
• Managing sales progression from offer through to completion
• Handling day-to-day vendor and buyer enquiries professionally and efficiently.
• Conducting property viewings and providing feedback to vendors.
• Maintaining regular contact with applicants and generating new business opportunities.
• Registering and qualifying buyers and matching them to suitable properties.
• Supporting the Branch Manager with the smooth running of the office.
• Maintaining accurate records and ensuring company procedures are followed.
• Building strong relationships with vendors, buyers, solicitors, and other professional contacts.

Key Skills & Qualifications:

• The ability to manage the day-to-day sales process, negotiate offers and provide a high level of service to vendors and buyers.  
• Proven estate agency experience, excellent negotiation and communication skills
• A strong knowledge of the local property market
• Previous residential estate agency experience, particularly in sales negotiation and progression.
• Full driving license required.

What is on Offer:

As a small business they like to promote the work/life balance. Branches operate on pool commission, and individuals are not set targets but are required to uphold the reputation and professional standards of the company.

Salary:  Salary will depend on experience, but the range is £30-38,000.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is looking for a Quality Inspector.  The Quality Inspector is responsible for ensuring that components produced are of the best quality and correct to customer specifications. You must be prepared to move around the company’s three quality areas to build up an all-round knowledge of QC procedures for this position.

The Quality Department is focused on ensuring that all work produced by the different sections in the company meets the agreed company quality standards and fully complies with the clients’ drawings and other special instructions provided with the order. The aim of the Quality Department is to ensure that all customers receive high-quality product and that we meet delivery performance targets.

Key Responsibilities:

• To ensure that components produced are of the best quality
• To ensure that components produced are correct to customer specifications
• To verify dimensions
• Check first offs that the setter or operator require second checking
• To carry out good’s inwards inspection of material and components received from suppliers
• Inspect components before they are sent out to customer
• Record non-conforming products
• Create plans to improve product quality
• Identify causes for non conformance and then work to improve the product quality and discuss recommended actions at any 8D investigation meetings
• Assist with the calibration of company equipment as required

• To ensure that you are working to the correct methods
• To be responsible for the control of Health & Safety and cleanliness in the area
• Attend daily tier meetings
• Assist with customers/visitors if required
• If required visit customers to assist with sorting non-conforming product

Key Skills & Qualifications:

• The ability to read Engineering Drawings.
• The ability to use a range of specialist measuring equipment i.e. – Vernier Caliper, Micrometer, Height Gauge, Slip Gauges, X-Ray, Clock & Stand, Depth Micrometer and RA Tester 
• Calibration of equipment and gauges
• A good understanding of maths
• Attention to detail
• Good organisational and communication skills
• Problem solving ability

Hours of Work: 39 hours per week (Monday to Thursday 08:00 – 17:00, Fridays 08:00 – 13:00)

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

Senior IFA Administrator (Mortgage Focused)

Hybrid working
Up to £35,000 DOE + Bonus
Full Time  - Permanent

Are you an experienced Senior IFA Administrator with strong mortgage knowledge looking for a varied role within a friendly, established financial services team?

PSM Recruitment is delighted to be supporting a respected Independent Financial Adviser in the search for a proactive and highly organised Senior IFA Administrator.

This is not a traditional paraplanning role, the successful candidate will primarily take ownership of an established mortgage book, while also providing high-quality back-office support across the wider financial planning business.

This is an excellent opportunity for someone who enjoys working independently, takes ownership of their workload, and is looking for a hybrid position.

Key Responsibilities

• Managing and developing an existing mortgage book.
• Preparing and processing mortgage applications.
• Income reconciliation.
• Updating client records and fact finds using Intelligent Office (IO).
• Preparing applications and basic SimplyBiz templated suitability reports.
• Completing annual suitability reviews.
• Cash calculations.
• Liaising with providers to resolve missing payments and delayed transfers.
• Providing comprehensive administrative support to the wider advisory team.

The Ideal Candidate

• Previous experience as a Senior IFA Administrator.
• Strong working knowledge of Intelligent Office (IO) is essential.
• Mortgage administration or mortgage arranging experience is essential.
• Mortgage qualifications would be advantageous.
• Level 4 Diploma (or working towards it) is welcomed but not essential.
• Able to work independently with minimal supervision.
• Highly organised with excellent attention to detail.
• A team player who enjoys working within a close-knit, supportive business.

What's on Offer

• Salary up to £35,000, depending on experience.
• Bonus scheme.
• Hybrid working
• Join a friendly, professional and well-established financial services practice.
• A varied role with genuine responsibility and autonomy.
• Long-term career opportunity within a supportive team.

If you're an experienced IFA Administrator with strong mortgage knowledge looking for your next challenge, we'd love to hear from you.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.