We are seeking a Customs Clearance Clerk for our Client based in the Dover area. Working within a fast-paced environment, you’ll be responsible for processing documentation, liaising with customs authorities, and keeping clients informed every step of the way.

Duties include:

• Calculating Duty / VAT cost for each consignment
• Liaising with clients, freight forwarders, and customs officials
• Processing Import/Export declarations
• Dealing with general enquiries from importers / exporters concerning all areas, relating to Customs Procedures, Tariff Classifications, Duty Rates and any other documentation requirements
• Checking documentation for accuracy and ensuring compliance with international trade regulations
• Keeping up to date with changes in regulations, laws and customs procedures

Requirements:

• Previous experience in customs clearance (essential)
• Knowledge of CHIEF/CDS and/or other customs software
• Strong understanding of import/export regulations and documentation
• Excellent attention to detail and problem-solving skill
• Ability to work under pressure and meet tight deadline
• Strong communication skills and a customer-focused approach

This is a permanent role and you must have previous experience as a customs clerk. 

Shifts:   12 Hour shifts, days and nights 

 If you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is looking for a Network Development Lead / Community Development Manager.  You will play a central role in shaping and strengthening the network, you will need to be strategic, and community-minded individual to help drive the next stage of a new and growing charity initiative. This is a varied and rewarding role for someone who enjoys both strategic thinking and hands-on delivery.

The model brings together local organisations, volunteers, and community partners to create a coordinated, compassionate network of support. As the network grows, they are looking for someone who can bring coherence, momentum, and vision to this developing movement.

Key Responsibilities:

• Build and nurture strong relationships across the charity network
• Support new organisations to join and integrate into the model
• Negotiate supplier and service arrangements for the benefit of local organisations
• Coordinate communication, shared learning, and collaborative projects
• Identify opportunities for growth, funding, and strategic partnerships
• Represent the network with professionalism, warmth, and clarity
• Help shape the long-term strategy and operational rhythm of the initiative

Key Skills & Qualifications:

• A highly motivated, natural connector with excellent communication skills
• Confident working with charities, community groups, and local leaders
• Organised, proactive, and comfortable driving projects forward
• Able to balance big-picture thinking with practical implementation
• Passionate about community impact and collaborative working
• Experience in the charity, voluntary, or community sector would be highly valued.

Hours:        Full-time 

Location:   Hybrid, with travel required

Contract:   Initially fixed-term, with potential to extend

Salary:        Commensurate with experience

This is an excellent opportunity to play a key role in shaping a meaningful initiative with real community impact.  If  you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are seeking Level 2 & Level 3 Kindergarten Assistants for a nurturing, Steiner-inspired kindergarten based in Chartham, offering a warm, holistic, and nature-rich early years environment. Their approach honours the whole child, head, heart, and hands, supporting children’s emotional, physical, social, and creative development through rhythm, imaginative play, and close connection to the natural world.

We are seeking a caring, enthusiastic, and reliable Level 2 or Level 3 qualified Kindergarten Assistants to join their dedicated team. The successful candidate will support the Lead Practitioner in providing a calm, purposeful, and inspiring environment for young children.

Key Responsibilities:

• Support children’s learning and development in line with a Steiner-inspired, holistic philosophy

• Help maintain a warm, calm, and rhythmic daily routine

• Encourage imaginative play, creativity, storytelling, music, and practical activities

• Support outdoor learning and nature-based activities, including gardening, seasonal crafts, and exploration

• Assist with setting up and maintaining a beautiful, natural learning environment

• Build positive, respectful relationships with children, colleagues, and parents

• Support children’s emotional wellbeing and social development

• Follow safeguarding, health & safety, and early years policies at all times

Key Skills & Qualifications:

• Hold a Level 2 or Level 3 Early Years qualification (or equivalent)

• Have a genuine passion for working with young children

• Feel aligned with, or are keen to learn about, Steiner/Waldorf principles

• Value nature, creativity, and holistic child development

• Are calm, patient, nurturing, and dependable

• Enjoy working as part of a close, supportive team

• Are willing to work outdoors in all seasons

What is on Offer

• A supportive, values-led working environment

• Opportunities to deepen your understanding of Steiner-inspired early years practice

• A beautiful, nature-focused setting

• Consistent full-time hours, Monday to Friday

• Ongoing professional development

Location: Chartham
Hours: Full-time, 41 hours per week, Monday–Friday

Salary:  £26031.72 - £32427.72

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is looking for an experienced Operations Manager to lead and oversee the day-to-day operations of our client’s customs business. This is a senior leadership role suited to someone with a strong background in either custom/ logistics or the freight industry, who has proven experience managing teams, driving performance, and maintaining best-practice operational standards.

You will play a key role in ensuring operational excellence, supporting team development, managing client relationships, and contributing to business growth.

Key Responsibilities:

• Lead, mentor, and manage operational teams, including regular 1:1s, performance reviews, and development plans
• Oversee day-to-day operations to ensure smooth, compliant, and efficient service delivery
• Monitor and manage KPIs, productivity, and service levels
• Identify, troubleshoot, and resolve operational issues and escalations
• Ensure compliance with customs regulations, company policies, and industry best practices
• Continuous improvement across processes, systems, and workflows
• Drive new business
• Collaborate with senior leadership on operational strategy and business growth
• Implement and uphold company policies, procedures, and standards

Key Skills & Qualifications:

• Proven experience in a customs, freight, or logistics environment
• Previous experience at an Operations Manager or senior operational leadership level
• Demonstrated ability to manage and motivate teams
• Strong problem-solving skills and the ability to manage complex operational issues
• Experience working with KPIs, reporting, and performance management
• Excellent communication and stakeholder management skills
• Strong understanding of best practice operations and compliance requirements
• A proactive, hands-on leader who can balance strategy with day-to-day management

What is on Offer

• A senior leadership role within a growing and established business
• Competitive salary package
• Opportunity to make a real impact on operations and business growth

Salary:  £40000 - £45000 doe

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is seeking a proactive and detail-oriented Junior Project Coordinator for a contract position for around 6 months in the Dover area. This role offers the opportunity to support a variety of projects while working closely with the Project Manager. The ideal candidate will be organised, efficient, and comfortable liaising with internal teams and external contractors.

Key Responsibilities:

• Ensure that project documentation aligns with contractual requirements and internal standards.
• Assist in tracking project progress, including reviewing key deliverables and status updates.
• Manage and maintain various project documents, including risk assessments, financial tracking, and other operational reports.
• Coordinate with internal teams to address any issues or challenges that arise during the project lifecycle.
• Support the allocation and prioritisation of tasks and service requests.
• Help with basic project scoping and the creation of relevant documentation for contractors.

Key Skills & Qualifications:

• Experience in project management or related field would be preferable.
• Strong attention to detail and a methodical approach to task management.
• Ability to communicate effectively with internal teams and external stakeholders.
• Proficiency in managing and updating tracking and documents.
• Proficient in MS suites

Salary:  £30,000 - £40,000 DOE

Must have own vehicle

A basic DBS check will be required.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

Customs Clearance Clerks – Dover
Shifts: 12-hour shifts, a mixture of days and nights on a rotating rota.  

PSM Recruitment is looking for an experienced Customs Clearance Clerks on behalf of our client based in the Dover area. 

You’ll need strong analytical skills, excellent attention to detail, and good organisational abilities. This role is ideal for individuals who are interested in the transport and customs clearance industry and who have experience within this sector.

Key Responsibilities:

• Calculating Duty and VAT costs for consignments
• Processing import and export declarations
• Handling enquiries from importers and exporters on Customs Procedures, Tariff Classifications, Duty Rates, and documentation requirements
• Learning how to interpret and apply customs regulations and tariffs
• Checking documentation for accuracy and ensuring compliance with international trade laws
• Staying up to date with changes in customs regulations and procedures

Key Skills & Qualifications:

• High attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to work under pressure and meet tight deadlines
• Proficiency with Microsoft Office
• A proactive attitude and willingness to learn
• Previous experience in administration or logistics is helpful but not essential

This is a permanent role with great long-term career prospects and an excellent opportunity to work with a well-established company. If you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

Operations Manager – Customs Brokerage 

Location: Dover
Salary: £50,000 (Negotiable)
Job Type: Full-time, Permanent

PSM Recruitment is working with a leading customs brokerage business to recruit an experienced Operations Manager to take full responsibility for their Dover office. This is a senior, hands-on leadership role, acting as the first-line decision maker for the site and playing a key role in driving operational excellence, compliance, and team development.

The Role

You will oversee day-to-day operations, ensuring productivity, accuracy, and service delivery are aligned with wider business goals. A strong focus of the role is on departmental structure, process improvement, automation, and people development, working closely with team leaders, specialists, and senior leadership.

Key Accountabilities

• Full responsibility for the daily operational performance of the Dover office

• Ensure high standards of productivity, accuracy, and compliance across all teams

• Work closely with the Brokerage Director and leadership team to implement policies, procedures, and systems

• Line manage Team Leaders and Specialists, aligning objectives and supporting mentoring across the declarant network

• Design and implement a framework for specialist roles, including tailored job descriptions aligned to individual skill sets

• Oversee systems automation and process improvements to increase efficiency and accuracy

• Build and maintain strong operational relationships with customers, both new and existing

• Ensure adequate staffing and coverage for the 24/7 shift system, including weekend on-call rota

Key Responsibilities

• Lead by example, ensuring adherence to company policies and procedures

• Create, maintain, and improve Standard Operating Procedures (SOPs)

• Liaise with HMRC and other relevant authorities to facilitate customs clearance

• Produce and support weekly and monthly operational reports for Directors

• Conduct monthly internal reviews with key stakeholders to share best practice and drive continuous improvement

• Manage holidays, absences, return-to-work interviews, and HR documentation

• Carry out 1-2-1s, appraisals, and performance management processes

• Stay up to date with import, export, and transit legislation through industry webinars and seminars

• Act as the single point of contact for audits, working closely with the audit team and organising training to close skill gaps

• Support key client relationships alongside the Operations Manager and senior stakeholders

• Ensure Team Leaders actively manage customer IOPs and internal instructions

What to Expect

• Office-based role in Dover

• Smart / casual dress code

• A fast-paced and sometimes high-pressure environment, supported by an experienced leadership team

• Occasional travel to other offices to support business needs

• Attendance at customer meetings, sometimes involving overnight stays

• Out-of-hours working as required to meet operational demands

About You

You will be an experienced customs or brokerage operations leader, confident managing teams, improving processes, and working in a regulated, time-critical environment. Strong people management, stakeholder communication, and compliance knowledge are essential.

Customs Clearance Clerks – Dover

Shifts: Day Shifts on a rota basis , 7.00am - 7.00pm, 12-hour shifts

Salary DOE

PSM Recruitment is looking for an experienced Customs Clearance Clerks on behalf of our client based in the Dover area. 

You’ll need strong analytical skills, excellent attention to detail, and good organisational abilities. This role is ideal for individuals who are interested in the transport and customs clearance industry and who have experience within this sector.

Key Responsibilities:

• Calculating Duty and VAT costs for consignments
• Processing import and export declarations
• Handling enquiries from importers and exporters on Customs Procedures, Tariff Classifications, Duty Rates, and documentation requirements
• Learning how to interpret and apply customs regulations and tariffs
• Checking documentation for accuracy and ensuring compliance with international trade laws
• Staying up to date with changes in customs regulations and procedures

Key Skills & Qualifications:

• High attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to work under pressure and meet tight deadlines
• Proficiency with Microsoft Office
• A proactive attitude and willingness to learn
• Previous experience in administration or logistics is helpful but not essential

This is a permanent role with great long-term career prospects and an excellent opportunity to work with a well-established company. If you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.