PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington, you will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.

Key Responsibilities

• Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries

• Maintaining accurate and up-to-date information within the CRM system

• Updating the company website and ensuring content is engaging and SEO-optimised

• Planning and executing email marketing campaigns and monitoring response rates

• Creating, generating, and scheduling content across social media and internal online channels

• Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met

• Assisting with the creation of company presentations and sales support materials

• Working collaboratively with marketing specialists to help deliver the overall marketing strategy

About You

The ideal candidate will have:

• 1–2 years’ experience in an office-based marketing and/or client services role

• Excellent copywriting and written communication skills

• Strong attention to detail and organisational ability

• Experience creating basic creative assets, including simple graphics and video content

• Experience coordinating marketing activities or projects

• The ability to commute to the Orpington office (within approximately one hour)

Hours are Monday - Friday 9am - 5.30pm based full - time in the office 

Salary £25,000 - £28,000 DOE 

PSM Recruitment has a fantastic opportunity to work for a reputable company, as a Cleaning & Maintenance Operator, based on the outskirts of Dover.

You will be joining their growing operations team, delivering high-quality specialist cleaning and preventative maintenance services across a wide variety of sites, with a focus on external surfaces within the commercial and residential sector. You must be proactive, technically capable, and committed to excellence in both service delivery and customer care. Please note this role requires a FULL UK Driving License. 

Experience and skills required for this position:

•              Full UK Driving License (manual)

•              Excellent communication and customer service skills

•              Strong understanding of Health & Safety at Work, including the ability to identify and manage risks on site

•              Physically fit and able to work outdoors in all weather conditions

•              High attention to detail and commitment to delivering quality work

•              Ability to work independently and as part of a team

•              Mechanically minded – capable of basic troubleshooting and equipment maintenance

•              A strong willingness to learn and adapt to new systems, tools, and procedures

Desirable (but not essential)

•              Previous experience in exterior cleaning (e.g. pressure washing, soft washing, window cleaning)

•              Working knowledge of PPM in rainwater or drainage systems

•              Familiarity with powered access equipment or working at height (training can be provided)

•              CSCS card or equivalent H&S qualifications

Hours & Benefits:

•              Competitive salary between £25,000 – £30,000, based on experience and skills

•              Full-time, stable hours (Monday to Friday, 08:30 – 17:00) – 37.5 hours per week

•              Comprehensive training and development opportunities

•              A varied and rewarding role within a professional and supportive team

•              Opportunities for progression within a growing company

PSM Recruitment will only contact you if you have relevant experience required. 

Job Types: Full-time, Part-time, Permanent

Pay: £14.50 per hour

We are seeking a Customs Clearance Clerk for our Client based in the Dover area. Working within a fast-paced environment, you’ll be responsible for processing documentation, liaising with customs authorities, and keeping clients informed every step of the way.

Duties include:

• Calculating Duty / VAT cost for each consignment
• Liaising with clients, freight forwarders, and customs officials
• Processing Import/Export declarations
• Dealing with general enquiries from importers / exporters concerning all areas, relating to Customs Procedures, Tariff Classifications, Duty Rates and any other documentation requirements
• Checking documentation for accuracy and ensuring compliance with international trade regulations
• Keeping up to date with changes in regulations, laws and customs procedures

Requirements:

• Previous experience in customs clearance (essential)
• Knowledge of CHIEF/CDS and/or other customs software
• Strong understanding of import/export regulations and documentation
• Excellent attention to detail and problem-solving skill
• Ability to work under pressure and meet tight deadline
• Strong communication skills and a customer-focused approach

This is a permanent role and you must have previous experience as a customs clerk. 

Shifts:   12 Hour shifts, days and nights 

 If you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are seeking Level 2 & Level 3 Kindergarten Assistants for a nurturing, Steiner-inspired kindergarten based in Chartham, offering a warm, holistic, and nature-rich early years environment. Their approach honours the whole child, head, heart, and hands, supporting children’s emotional, physical, social, and creative development through rhythm, imaginative play, and close connection to the natural world.

We are seeking a caring, enthusiastic, and reliable Level 2 or Level 3 qualified Kindergarten Assistants to join their dedicated team. The successful candidate will support the Lead Practitioner in providing a calm, purposeful, and inspiring environment for young children.

Key Responsibilities:

• Support children’s learning and development in line with a Steiner-inspired, holistic philosophy

• Help maintain a warm, calm, and rhythmic daily routine

• Encourage imaginative play, creativity, storytelling, music, and practical activities

• Support outdoor learning and nature-based activities, including gardening, seasonal crafts, and exploration

• Assist with setting up and maintaining a beautiful, natural learning environment

• Build positive, respectful relationships with children, colleagues, and parents

• Support children’s emotional wellbeing and social development

• Follow safeguarding, health & safety, and early years policies at all times

Key Skills & Qualifications:

• Hold a Level 2 or Level 3 Early Years qualification (or equivalent)

• Have a genuine passion for working with young children

• Feel aligned with, or are keen to learn about, Steiner/Waldorf principles

• Value nature, creativity, and holistic child development

• Are calm, patient, nurturing, and dependable

• Enjoy working as part of a close, supportive team

• Are willing to work outdoors in all seasons

What is on Offer

• A supportive, values-led working environment

• Opportunities to deepen your understanding of Steiner-inspired early years practice

• A beautiful, nature-focused setting

• Consistent full-time hours, Monday to Friday

• Ongoing professional development

Location: Chartham
Hours: Full-time, 41 hours per week, Monday–Friday

Salary:  £26031.72 - £32427.72

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is looking for an experienced Operations Manager to lead and oversee the day-to-day operations of our client’s customs business. This is a senior leadership role suited to someone with a strong background in either custom/ logistics or the freight industry, who has proven experience managing teams, driving performance, and maintaining best-practice operational standards.

You will play a key role in ensuring operational excellence, supporting team development, managing client relationships, and contributing to business growth.

Key Responsibilities:

• Lead, mentor, and manage operational teams, including regular 1:1s, performance reviews, and development plans
• Oversee day-to-day operations to ensure smooth, compliant, and efficient service delivery
• Monitor and manage KPIs, productivity, and service levels
• Identify, troubleshoot, and resolve operational issues and escalations
• Ensure compliance with customs regulations, company policies, and industry best practices
• Continuous improvement across processes, systems, and workflows
• Drive new business
• Collaborate with senior leadership on operational strategy and business growth
• Implement and uphold company policies, procedures, and standards

Key Skills & Qualifications:

• Proven experience in a customs, freight, or logistics environment
• Previous experience at an Operations Manager or senior operational leadership level
• Demonstrated ability to manage and motivate teams
• Strong problem-solving skills and the ability to manage complex operational issues
• Experience working with KPIs, reporting, and performance management
• Excellent communication and stakeholder management skills
• Strong understanding of best practice operations and compliance requirements
• A proactive, hands-on leader who can balance strategy with day-to-day management

What is on Offer

• A senior leadership role within a growing and established business
• Competitive salary package
• Opportunity to make a real impact on operations and business growth

Salary:  £40000 - £45000 doe

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

Operations Manager – Customs Brokerage 

Location: Dover
Salary: £50,000 (Negotiable)
Job Type: Full-time, Permanent

PSM Recruitment is working with a leading customs brokerage business to recruit an experienced Operations Manager to take full responsibility for their Dover office. This is a senior, hands-on leadership role, acting as the first-line decision maker for the site and playing a key role in driving operational excellence, compliance, and team development.

The Role

You will oversee day-to-day operations, ensuring productivity, accuracy, and service delivery are aligned with wider business goals. A strong focus of the role is on departmental structure, process improvement, automation, and people development, working closely with team leaders, specialists, and senior leadership.

Key Accountabilities

• Full responsibility for the daily operational performance of the Dover office

• Ensure high standards of productivity, accuracy, and compliance across all teams

• Work closely with the Brokerage Director and leadership team to implement policies, procedures, and systems

• Line manage Team Leaders and Specialists, aligning objectives and supporting mentoring across the declarant network

• Design and implement a framework for specialist roles, including tailored job descriptions aligned to individual skill sets

• Oversee systems automation and process improvements to increase efficiency and accuracy

• Build and maintain strong operational relationships with customers, both new and existing

• Ensure adequate staffing and coverage for the 24/7 shift system, including weekend on-call rota

Key Responsibilities

• Lead by example, ensuring adherence to company policies and procedures

• Create, maintain, and improve Standard Operating Procedures (SOPs)

• Liaise with HMRC and other relevant authorities to facilitate customs clearance

• Produce and support weekly and monthly operational reports for Directors

• Conduct monthly internal reviews with key stakeholders to share best practice and drive continuous improvement

• Manage holidays, absences, return-to-work interviews, and HR documentation

• Carry out 1-2-1s, appraisals, and performance management processes

• Stay up to date with import, export, and transit legislation through industry webinars and seminars

• Act as the single point of contact for audits, working closely with the audit team and organising training to close skill gaps

• Support key client relationships alongside the Operations Manager and senior stakeholders

• Ensure Team Leaders actively manage customer IOPs and internal instructions

What to Expect

• Office-based role in Dover

• Smart / casual dress code

• A fast-paced and sometimes high-pressure environment, supported by an experienced leadership team

• Occasional travel to other offices to support business needs

• Attendance at customer meetings, sometimes involving overnight stays

• Out-of-hours working as required to meet operational demands

About You

You will be an experienced customs or brokerage operations leader, confident managing teams, improving processes, and working in a regulated, time-critical environment. Strong people management, stakeholder communication, and compliance knowledge are essential.