PSM Recruitment is looking for an experienced and committed Registered Manager to take responsibility for the day-to-day management, development and delivery of high-quality domiciliary care services.

The successful candidate will ensure the service operates in line with CQC requirements, relevant legislation and company policies, whilst maintaining a safe, effective and person-centred environment for both service users and staff.

This is a hands-on management role, with responsibility for leading the care team, maintaining regulatory compliance and driving a culture of continuous improvement.

Key Responsibilities:

• Maintain full compliance with CQC regulations and the Health and Social Care Act 2008.
• Ensure systems, processes and practices meet CQC Quality Standards.
• Maintain accurate records and ensure all regulatory requirements are consistently met.
• Identify areas for improvement and take appropriate action where required.

Leadership & Team Management

• Lead, manage and support the care team to deliver a safe, high-quality and responsive service.
• Conduct regular staff supervisions, audits and team meetings.
• Ensure staff training, competencies and professional development remain fully up to date.
• Provide effective leadership, guidance and support to the wider care team.
• Promote a positive culture focused on high standards of care and continuous improvement.

Care Delivery & Quality Assurance

• Oversee initial assessments, care planning and regular reviews, ensuring a personalised, person-centred approach.
• Monitor service user satisfaction and respond promptly and effectively to concerns or complaints.
• Ensure care documentation is accurate, person-centred and maintained in a timely manner.
• Monitor the quality of care being delivered and ensure appropriate standards are consistently maintained.

Key Skills & Qualifications:

• Experienced in a Registered Manager or senior management role within domiciliary care.
• Confident managing and developing a care team.
• Strongly focused on CQC compliance, quality and safeguarding.
• Organised, approachable and confident dealing with staff, service users and their families.
• Passionate about delivering high-quality, person-centred care.
• Able to identify areas for improvement and take ownership of implementing positive change.

Salary £30,000 - £32,000.

Shifts Monday - Friday 9.00am - 5.00pm

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover . This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.

The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.

PSM Recruitment is looking for an Administrator to join a team in based in the Dover area.

This is a great opportunity for someone who is organised, has good attention to detail and enjoys working in a busy environment.  You’ll provide essential support across the business, dealing with administration, responding to enquiries and helping to ensure everything is dealt with efficiently and professionally.

Key Responsibilities

• Providing comprehensive administrative support to the team
• Maintaining accurate records and documentation
• Handling enquiries via phone, email and in person
• Coordinating appointments and schedules
• Preparing and processing documentation
• Supporting the smooth running of day-to-day operations
• Ensuring information is kept accurate, up to date and confidential
• Providing a professional and efficient customer experience
• Taking ownership of tasks and supporting colleagues when required

Skills & Experience Required

• Strong administrative and organisational ability
• Confident IT user with good attention to detail
• Excellent communication skills
• Comfortable dealing with a range of people and situations
• Ability to prioritise and manage a varied workload
• Able to take ownership and use initiative when required
• Positive, proactive attitude
• Full UK driving licence preferred

Personal Attributes

• Highly organised and reliable
• Calm, professional and approachable
• A team player who is willing to support others
• Confident, capable and keen to learn
• Able to work accurately in a busy environment
• Someone who takes pride in providing excellent service

Salary up to  £27,500 DOE

Full-time , 5 days per week, includes every other Saturday (day off in the week when worked)

This is an excellent opportunity to join a professional and established business where you can develop your skills and play an important role within the team.

If you feel you have the relevant experience and are looking for your next opportunity, please apply with an up-to-date CV.

PSM Recruitment are excited to be recruiting for a Logistics Coordinator to join a leading time-critical logistics specialist based in Dover.

As a Logistics Coordinator, you will be responsible for planning and managing time-critical logistics solutions throughout Europe and worldwide, working within strict timeframe's and ensuring schedules and deadlines are met. The role will focus on air freight, air charter and on-board courier solutions, providing bespoke transport solutions to meet individual client requirements.

Key Responsibilities:

• Plan and manage time-critical international logistics solutions
• Provide bespoke transport solutions to meet client requirements
• Liaise with international air freight agents, airlines and brokers to source effective transport solutions and agree costs
• Create AWB documentation and cargo manifests
• Arrange VAT and duty collection where required
• Ensure compliance with customs formalities and AEO standards
• Provide pre-alerts to customs agents and clients, including supervision of T1 creation and document closure
• Understand and apply shipping Incoterms
• Calculate air freight rates and chargeable weight conversions
• Monitor shipments throughout the transport process, ensuring schedules and agreed milestones are met
• Keep clients informed of shipment progress and provide updates where required
• Identify and escalate transport delays or issues to the Team Leader
• Understand the risks associated with individual shipments and take appropriate steps to mitigate them
• Support air charter, air freight and on-board courier solutions
• Ensure non-conformances are recorded and escalated in line with ISO 9001 procedures
• Accurately monitor and update the company's transport management system
• Handle incoming calls professionally and respond promptly to enquiries

Candidate Requirements :

• Experience within air logistics / air freight is desirable not essential
• Strong organisational and time-management skills
• Ability to work accurately and effectively within strict timeframes
• Excellent communication and customer service skills
• Ability to prioritise and manage multiple time-critical shipments
• Good understanding of international transport and customs procedures
• Confident working within a fast-paced logistics environment

Shift Patterns:

Day Shift Pattern: Monday – Friday, 9-hour rotational shifts between 7am - 7pm 

Competitive Salary and Benefits

This is a fantastic opportunity to join a well-established and successful global logistics business, offering the chance to develop your career within the time-critical logistics sector.

If you have the relevant logistics experience and are looking for your next opportunity, please submit your up-to-date CV today.

If you have not heard from us within one week, please assume your application has been unsuccessful.

PSM Recruitment is looking for an Experienced Negotiator (2-3 Days per week) - Sandwich

Key Responsibilities:

• Negotiating offers and securing the best possible price for clients.
• Managing sales progression from offer through to completion
• Handling day-to-day vendor and buyer enquiries professionally and efficiently.
• Conducting property viewings and providing feedback to vendors.
• Maintaining regular contact with applicants and generating new business opportunities.
• Registering and qualifying buyers and matching them to suitable properties.
• Supporting the Branch Manager with the smooth running of the office.
• Maintaining accurate records and ensuring company procedures are followed.
• Building strong relationships with vendors, buyers, solicitors, and other professional contacts.

Key Skills & Qualifications:

• The ability to manage the day-to-day sales process, negotiate offers and provide a high level of service to vendors and buyers.  
• Proven estate agency experience, excellent negotiation and communication skills
• A strong knowledge of the local property market
• Previous residential estate agency experience, particularly in sales negotiation and progression.
• Full driving license required.

What is on Offer:

As a small business they like to promote the work/life balance. Branches operate on pool commission, and individuals are not set targets but are required to uphold the reputation and professional standards of the company.

Salary:  Salary will depend on experience, but the range is £30-38,000 (pro-rata).

The job is advertised as 2-3 days per week; with the opportunity for full time, depending on the successful candidate.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are looking for an experienced and driven Sales Executive to join a growing branded merchandise business, based near Sevenoaks.

This is an exciting opportunity for someone who enjoys building relationships, developing new business and, most importantly, taking ownership of their own sales desk.

For the first 3–6 months, the role will be primarily telephone-based. You will be responsible for building your own customer base from a cold desk, identifying potential target companies, generating your own leads and developing new business through proactive telesales.

This isn't a role where you'll simply be handed a list of leads and told who to call. We want someone who uses their own initiative, someone who can identify the right sectors and businesses to target, understands what will be valuable to the company and takes responsibility for building their own pipeline.

Once you have established your desk and demonstrated your ability to develop strong customer relationships, the role will progress to include face-to-face client meetings, visiting customers and developing accounts out on the road.

Key Responsibilities

• Generate new business through proactive outbound calling and telesales.
• Build your own customer base from a cold desk.
• Research and identify your own target companies and prospects.
• Generate your own leads and maintain a healthy sales pipeline.
• Use your initiative to identify opportunities and new markets.
• Develop long-term relationships with customers and prospects.
• Understand customers' requirements and identify suitable branded merchandise solutions.
• Follow up enquiries, quotations and opportunities effectively.
• Manage and grow your own accounts.
• Work towards agreed sales targets and KPIs.
• Maintain accurate records of customer and prospect activity.
• After the initial 3–6 months, attend client meetings and visit customers as required.
• Take ownership of your territory, accounts and sales performance.

We're looking for someone who has previous experience in a similar proactive sales role, particularly someone who is comfortable with cold calling, lead generation and developing business from scratch.

You'll need to be:

• Confident and professional on the telephone.
• Comfortable making a high volume of outbound calls.
• Self-motivated and driven to achieve results.
• Naturally proactive and able to work without being spoon-fed leads.
• Commercially minded, with the ability to identify good sales opportunities.
• Excellent at building and maintaining relationships.
• Persistent and resilient when dealing with cold prospects.
• Organised and able to manage your own pipeline and workload.
• Confident negotiating and closing business.
• Someone who takes pride in developing long-term customer relationships, rather than simply chasing one-off sales.
• A team player who can also work independently and take responsibility for their own results.

Previous experience in a telesales, internal sales, business development or similar new-business role is essential. Experience within branded merchandise, promotional products, print, marketing or a related industry would be advantageous.

Hours are Monday to Friday 8.30am - 5pm 

Basic salary £30- £32k pa DOE 

PSM Recruitment is looking for an Experienced Negotiator

Key Responsibilities:

• Negotiating offers and securing the best possible price for clients.
• Managing sales progression from offer through to completion
• Handling day-to-day vendor and buyer enquiries professionally and efficiently.
• Conducting property viewings and providing feedback to vendors.
• Maintaining regular contact with applicants and generating new business opportunities.
• Registering and qualifying buyers and matching them to suitable properties.
• Supporting the Branch Manager with the smooth running of the office.
• Maintaining accurate records and ensuring company procedures are followed.
• Building strong relationships with vendors, buyers, solicitors, and other professional contacts.

Key Skills & Qualifications:

• The ability to manage the day-to-day sales process, negotiate offers and provide a high level of service to vendors and buyers.  
• Proven estate agency experience, excellent negotiation and communication skills
• A strong knowledge of the local property market
• Previous residential estate agency experience, particularly in sales negotiation and progression.
• Full driving license required.

What is on Offer:

As a small business they like to promote the work/life balance. Branches operate on pool commission, and individuals are not set targets but are required to uphold the reputation and professional standards of the company.

Salary:  Salary will depend on experience, but the range is £30-38,000.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is currently recruiting for an experienced Maintenance Engineer based in Ramsgate to join a busy manufacturing environment supporting the safe, reliable and efficient operation of injection moulding machinery, production equipment, robotics and ancillary systems.

This is an excellent opportunity for a hands-on engineer who enjoys fault finding, preventative maintenance and continuous improvement, and who wants to play a key role in reducing downtime and improving equipment reliability.

As a Maintenance Engineer, you will be responsible for maintaining, repairing and improving a range of manufacturing equipment. You will use your electrical, electronic, mechanical, hydraulic and pneumatic skills to diagnose faults, identify root causes and return equipment to safe and reliable operation as quickly as possible.

You will work closely with Production, Quality, Tooling and Engineering teams to support production targets, quality standards, health and safety and continuous improvement objectives.

Key Responsibilities

• Diagnose, fault find, repair and maintain electrical and electronic systems, including PLCs, sensors, safety circuits, drives and control equipment, within your level of competence.
• Diagnose and repair hydraulic and pneumatic systems associated with injection moulding machines, robots and ancillary equipment.
• Carry out mechanical maintenance, repairs, adjustments and fabrication on injection moulding machines, conveyors, granulators, material handling systems and other production equipment.
• Complete planned preventative maintenance (PPM), condition checks and routine inspections, identifying potential defects before they result in breakdowns.
• Respond promptly to production breakdowns and maintenance requests, prioritising safety, production requirements and equipment criticality.
• Support the installation, commissioning, modification and improvement of new and existing plant and machinery.
• Fault find and maintain injection moulding ancillary systems, including dryers, chillers/cooling systems, pumps, compressors, vacuum systems and material conveying equipment.
• Maintain and support robotic systems and associated production equipment.
• Accurately record breakdowns, repairs, PPM activities, parts used and follow-up actions using the maintenance/CMMS system.
• Support root-cause analysis and continuous improvement initiatives to improve machine reliability, OEE, energy efficiency, safety and maintenance performance.
• Apply safe systems of work, including isolation/lock-off procedures, risk assessments and permit-to-work requirements.
• Escalate any work outside your level of competence or authorisation.
• Maintain high standards of 5S, housekeeping, tool control and workshop organisation.
• Liaise effectively with Production, Quality, Tooling, Engineering and external contractors to resolve issues and support maintenance projects.
• Monitor engineering spares and report critical parts requirements to the relevant manager.
• Undertake relevant training and development to maintain technical competence and address skills gaps.
• Carry out any other reasonable duties consistent with the role.

Skills & Experience

The successful candidate will ideally have:

• Previous experience in a maintenance engineering role within a manufacturing or production environment.
• Strong electrical and mechanical fault-finding skills.
• Experience working with PLC-controlled machinery, sensors, drives and control systems.
• Good knowledge of hydraulic and pneumatic systems.
• Experience with preventative and reactive maintenance.
• A structured approach to fault finding and root-cause analysis.
• Experience working with production machinery, ideally including injection moulding equipment, robotics or associated ancillary systems.
• The ability to work safely under pressure and prioritise breakdowns according to risk and production requirements.
• Good communication and teamwork skills.
• A willingness to undertake further training in the fundamentals of polymer processing and injection moulding where required.
• The ability to accurately record maintenance activities and use a CMMS or maintenance management system.

Competitive Salary depending on experience 

Hours are Monday - Friday 8.30am - 5.30pm 

PSM Recruitment is looking for a Quality Inspector.  The Quality Inspector is responsible for ensuring that components produced are of the best quality and correct to customer specifications. You must be prepared to move around the company’s three quality areas to build up an all-round knowledge of QC procedures for this position.

The Quality Department is focused on ensuring that all work produced by the different sections in the company meets the agreed company quality standards and fully complies with the clients’ drawings and other special instructions provided with the order. The aim of the Quality Department is to ensure that all customers receive high-quality product and that we meet delivery performance targets.

Key Responsibilities:

• To ensure that components produced are of the best quality
• To ensure that components produced are correct to customer specifications
• To verify dimensions
• Check first offs that the setter or operator require second checking
• To carry out good’s inwards inspection of material and components received from suppliers
• Inspect components before they are sent out to customer
• Record non-conforming products
• Create plans to improve product quality
• Identify causes for non conformance and then work to improve the product quality and discuss recommended actions at any 8D investigation meetings
• Assist with the calibration of company equipment as required

• To ensure that you are working to the correct methods
• To be responsible for the control of Health & Safety and cleanliness in the area
• Attend daily tier meetings
• Assist with customers/visitors if required
• If required visit customers to assist with sorting non-conforming product

Key Skills & Qualifications:

• The ability to read Engineering Drawings.
• The ability to use a range of specialist measuring equipment i.e. – Vernier Caliper, Micrometer, Height Gauge, Slip Gauges, X-Ray, Clock & Stand, Depth Micrometer and RA Tester 
• Calibration of equipment and gauges
• A good understanding of maths
• Attention to detail
• Good organisational and communication skills
• Problem solving ability

Hours of Work: 39 hours per week (Monday to Thursday 08:00 – 17:00, Fridays 08:00 – 13:00)

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is working with a well-established and respected international logistics business in Dover to recruit an experienced Customs Clearance Clerk. This is an excellent opportunity to join a busy, supportive team where you'll play a vital role in ensuring the smooth movement of goods across international borders. This position operates on 12-hour day and night shifts, offering a varied and fast-paced working environment.

As a Customs Clearance Clerk, you'll be responsible for ensuring Customs declarations are completed accurately and efficiently, helping to keep freight moving while maintaining full compliance with Customs regulations.

Key Responsibilities

• Preparing and processing Customs declarations and associated documentation
• Accurately entering information into Customs systems
• Liaising with customers, hauliers, internal departments and Customs authorities
• Resolving Customs queries quickly and professionally
• Monitoring shipments and proactively dealing with any issues
• Ensuring compliance with current Customs legislation and procedures
• Working closely with colleagues to provide an efficient end-to-end Customs clearance service

About You

We're looking for someone who has:

• A minimum of 3 years' current Customs Clearance experience
• A strong understanding of UK Customs procedures and compliance
• Excellent attention to detail and accuracy
• Strong communication and customer service skills
• The ability to work efficiently in a fast-paced environment
• Good IT skills and experience using Customs software

What's on Offer?

Alongside a competitive salary (depending on experience), our client offers an excellent benefits package including:

• Company pension scheme
• Life assurance
• Holiday Purchase Scheme
• Employee Assistance Programme
• Healthcare cashback scheme (including dental, optical, physiotherapy and more)
• Mental wellbeing support and 24/7 GP access
• Retail discounts with a wide range of high street and online retailers
• Excellent training and career development opportunities

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.