PSM Recruitment is looking for an Administrator to join a team in based in the Dover area.

This is a great opportunity for someone who is organised, has good attention to detail and enjoys working in a busy environment.  You’ll provide essential support across the business, dealing with administration, responding to enquiries and helping to ensure everything is dealt with efficiently and professionally.

Key Responsibilities

• Providing comprehensive administrative support to the team
• Maintaining accurate records and documentation
• Handling enquiries via phone, email and in person
• Coordinating appointments and schedules
• Preparing and processing documentation
• Supporting the smooth running of day-to-day operations
• Ensuring information is kept accurate, up to date and confidential
• Providing a professional and efficient customer experience
• Taking ownership of tasks and supporting colleagues when required

Skills & Experience Required

• Strong administrative and organisational ability
• Confident IT user with good attention to detail
• Excellent communication skills
• Comfortable dealing with a range of people and situations
• Ability to prioritise and manage a varied workload
• Able to take ownership and use initiative when required
• Positive, proactive attitude
• Full UK driving licence preferred

Personal Attributes

• Highly organised and reliable
• Calm, professional and approachable
• A team player who is willing to support others
• Confident, capable and keen to learn
• Able to work accurately in a busy environment
• Someone who takes pride in providing excellent service

Salary up to  £27,500 DOE

Full-time , 5 days per week, includes every other Saturday (day off in the week when worked)

This is an excellent opportunity to join a professional and established business where you can develop your skills and play an important role within the team.

If you feel you have the relevant experience and are looking for your next opportunity, please apply with an up-to-date CV.

PSM Recruitment are seeking an experienced Customs Clearance Clerk for the day shift based in Whitfield, Dover.

Your role will be to create customs documentation and oversee successful and correct customs clearance status of traffic, moving via road through the Channel Straits and also by air freight and air charter.

Key Responsibilities:

• Preparation and processing of import/export customs declarations and clearance

• Customs import/export entry checking

• Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements

• Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner

• Liaise with importers/exporters and others to obtain mandatory information for import and export entries

• Deal with any customs related complaints

• Maintain data integrity on all systems

• Liaise with key customs partners

• Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies

Candidate Experience:

• Previous experience as a customs clerk is essential

• Experience of using customs software is essential

• Good understanding of the law and regulations surrounding customs clearance requirements

• Experience in road transport, logistics or haulage is desirable

Location Whitfield, Dover

Hours Monday to Friday, 9.00am to 6.00pm

Salary, competitive DOE. plus benefits

PSM Recruitment are delighted to be recruiting for a Customs Clearance Operator to join a busy and fast-paced 24/7 customs clearance operation based in Dover.

This is a fantastic opportunity for someone with experience in customs, who enjoys working in a busy environment where accuracy, organisation and excellent customer service are essential.

The Role:

Working as part of a dedicated customs team, you will be responsible for preparing and processing customs documentation for goods entering and leaving the UK, while providing an efficient and professional service to customers and drivers.

Key Responsibilities

• Preparing and processing import and export customs documentation
• Accurately processing and inputting information into Customs systems
• Communicating confidently with customers, hauliers, internal teams and Customs authorities
• Handling and resolving Customs queries promptly and professionally
• Monitoring shipments and taking proactive action to resolve any issues
• Ensuring all Customs clearances are completed in line with current legislation and procedures

About You

We are looking for someone who is:

• Organised and highly detail-focused
• Confident working in a busy, time-critical environment
• Accurate and able to remain calm under pressure
• Experience in Descartes an advantage 

Hours & Benefits

• 12-hour shift pattern: 2 days (07:00–19:00), 2 nights (19:00–07:00), followed by 4 days off
• Based at Dover 
• Full-time, permanent position
• Full training and ongoing support
• Friendly and supportive working environment
• On-site parking
• 22 days' holiday
• 3% workplace pension
• up to £35,000 pa 

If you have experience in customs and are looking for a permanent position within a busy and established operation, we would love to hear from you.

PSM are looking for a skilled Accounts Administrator / Bookkeeper to join a local Estate Agency in Dover. You will play a key role in strengthening the financial operations.

Key Responsibilities:

• Processing receipts and payments efficiently.
• Performing regular bank reconciliation's and resolving discrepancies.
• Assisting with end-of-year financial processes and liaising with external accountants/auditors.
• Managing service charge accounts, ensuring compliance with leaseholder obligations.
• Monitoring cash flow and providing financial forecasts.
• Preparing financial reports, including profit and loss statements and balance sheets.
• Maintaining accurate financial records in line with industry regulations.
• Handling queries from leaseholders, suppliers, and property managers.

Qualifications & Experience:

Essential:

• Previous experience in an accounts/bookkeeping role, preferably within property or block management.
• Strong knowledge of bank reconciliation's and end-of-year processes.
• Excellent attention to detail and ability to meet deadlines.
• Strong understanding of service charge accounting.
• Good communication skills for liaising with clients and stakeholders.

Highly Desirable:

• Experience with MRI Qube software (this will set you apart from other candidates).

Desirable:

• AAT Level 3 or 4 (or equivalent accounting qualification).
• Experience in a block management or property-related finance role.

Salary & Benefits:

• Salary: £28,000 - £35,000 (Depending on Experience).
• Full-time role: 37.5 hours per week, Monday to Friday.
• 4 weeks holiday (plus bank holidays).
• Company pension scheme.

PSM Recruitment are excited to be recruiting for a Logistics Coordinator to join a leading time-critical logistics specialist based in Dover.

As a Logistics Coordinator, you will be responsible for planning and managing time-critical logistics solutions throughout Europe and worldwide, working within strict timeframe's and ensuring schedules and deadlines are met. The role will focus on air freight, air charter and on-board courier solutions, providing bespoke transport solutions to meet individual client requirements.

Key Responsibilities:

• Plan and manage time-critical international logistics solutions
• Provide bespoke transport solutions to meet client requirements
• Liaise with international air freight agents, airlines and brokers to source effective transport solutions and agree costs
• Create AWB documentation and cargo manifests
• Arrange VAT and duty collection where required
• Ensure compliance with customs formalities and AEO standards
• Provide pre-alerts to customs agents and clients, including supervision of T1 creation and document closure
• Understand and apply shipping Incoterms
• Calculate air freight rates and chargeable weight conversions
• Monitor shipments throughout the transport process, ensuring schedules and agreed milestones are met
• Keep clients informed of shipment progress and provide updates where required
• Identify and escalate transport delays or issues to the Team Leader
• Understand the risks associated with individual shipments and take appropriate steps to mitigate them
• Support air charter, air freight and on-board courier solutions
• Ensure non-conformances are recorded and escalated in line with ISO 9001 procedures
• Accurately monitor and update the company's transport management system
• Handle incoming calls professionally and respond promptly to enquiries

Candidate Requirements :

• Experience within air logistics / air freight is desirable not essential
• Strong organisational and time-management skills
• Ability to work accurately and effectively within strict timeframes
• Excellent communication and customer service skills
• Ability to prioritise and manage multiple time-critical shipments
• Good understanding of international transport and customs procedures
• Confident working within a fast-paced logistics environment

Shift Patterns:

Day Shift Pattern: Monday – Friday, 9-hour rotational shifts between 7am - 7pm 

Competitive Salary and Benefits

This is a fantastic opportunity to join a well-established and successful global logistics business, offering the chance to develop your career within the time-critical logistics sector.

If you have the relevant logistics experience and are looking for your next opportunity, please submit your up-to-date CV today.

If you have not heard from us within one week, please assume your application has been unsuccessful.