Lettings Administrator
Dover
£26,500 – £27,500

Full-time – 5 days per week
Includes every other Saturday (day off in the week when worked)

PSM Recruitment is looking for a highly organised and capable administrator to support a busy lettings team in Dover.

This role is ideal for someone who thrives on structure, enjoys keeping things running smoothly, and can confidently step up to support with viewings when required.

You’ll play a key part in keeping the department efficient, compliant, and delivering a great customer experience.

WHAT YOU’LL BE DOING

• Providing full administrative support to the lettings function
• Managing records, compliance & tenancy documentation
• Handling enquiries via phone, email & in person
• Coordinating appointments and property viewings
• Supporting day-to-day lettings operations
• Conducting viewings when required
• Ensuring a smooth and professional customer journey

WHAT WE’RE LOOKING FOR

• Strong admin and organisational ability (this is key)
• Confident IT user with good attention to detail
• Excellent communication skills
• Comfortable dealing with a range of people and situations
• Able to step up and take ownership when needed
• Positive, proactive attitude
• Full UK driving licence preferred

ABOUT YOU

• Highly organised and reliable
• Calm, professional and approachable
• A team player who supports others
• Willing to learn and develop within lettings

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover . This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.

The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.

PSM Recruitment is looking for an Administrator to join a team in based in the Dover area.

This is a great opportunity for someone who is organised, has good attention to detail and enjoys working in a busy environment.  You’ll provide essential support across the business, dealing with administration, responding to enquiries and helping to ensure everything is dealt with efficiently and professionally.

Key Responsibilities

• Providing comprehensive administrative support to the team
• Maintaining accurate records and documentation
• Handling enquiries via phone, email and in person
• Coordinating appointments and schedules
• Preparing and processing documentation
• Supporting the smooth running of day-to-day operations
• Ensuring information is kept accurate, up to date and confidential
• Providing a professional and efficient customer experience
• Taking ownership of tasks and supporting colleagues when required

Skills & Experience Required

• Strong administrative and organisational ability
• Confident IT user with good attention to detail
• Excellent communication skills
• Comfortable dealing with a range of people and situations
• Ability to prioritise and manage a varied workload
• Able to take ownership and use initiative when required
• Positive, proactive attitude
• Full UK driving licence preferred

Personal Attributes

• Highly organised and reliable
• Calm, professional and approachable
• A team player who is willing to support others
• Confident, capable and keen to learn
• Able to work accurately in a busy environment
• Someone who takes pride in providing excellent service

Salary up to  £27,500 DOE

Full-time , 5 days per week, includes every other Saturday (day off in the week when worked)

This is an excellent opportunity to join a professional and established business where you can develop your skills and play an important role within the team.

If you feel you have the relevant experience and are looking for your next opportunity, please apply with an up-to-date CV.

PSM Recruitment is looking for an Experienced Negotiator (2-3 Days per week) - Sandwich

Key Responsibilities:

• Negotiating offers and securing the best possible price for clients.
• Managing sales progression from offer through to completion
• Handling day-to-day vendor and buyer enquiries professionally and efficiently.
• Conducting property viewings and providing feedback to vendors.
• Maintaining regular contact with applicants and generating new business opportunities.
• Registering and qualifying buyers and matching them to suitable properties.
• Supporting the Branch Manager with the smooth running of the office.
• Maintaining accurate records and ensuring company procedures are followed.
• Building strong relationships with vendors, buyers, solicitors, and other professional contacts.

Key Skills & Qualifications:

• The ability to manage the day-to-day sales process, negotiate offers and provide a high level of service to vendors and buyers.  
• Proven estate agency experience, excellent negotiation and communication skills
• A strong knowledge of the local property market
• Previous residential estate agency experience, particularly in sales negotiation and progression.
• Full driving license required.

What is on Offer:

As a small business they like to promote the work/life balance. Branches operate on pool commission, and individuals are not set targets but are required to uphold the reputation and professional standards of the company.

Salary:  Salary will depend on experience, but the range is £30-38,000 (pro-rata).

The job is advertised as 2-3 days per week; with the opportunity for full time, depending on the successful candidate.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

PSM Recruitment is looking for an Experienced Negotiator

Key Responsibilities:

• Negotiating offers and securing the best possible price for clients.
• Managing sales progression from offer through to completion
• Handling day-to-day vendor and buyer enquiries professionally and efficiently.
• Conducting property viewings and providing feedback to vendors.
• Maintaining regular contact with applicants and generating new business opportunities.
• Registering and qualifying buyers and matching them to suitable properties.
• Supporting the Branch Manager with the smooth running of the office.
• Maintaining accurate records and ensuring company procedures are followed.
• Building strong relationships with vendors, buyers, solicitors, and other professional contacts.

Key Skills & Qualifications:

• The ability to manage the day-to-day sales process, negotiate offers and provide a high level of service to vendors and buyers.  
• Proven estate agency experience, excellent negotiation and communication skills
• A strong knowledge of the local property market
• Previous residential estate agency experience, particularly in sales negotiation and progression.
• Full driving license required.

What is on Offer:

As a small business they like to promote the work/life balance. Branches operate on pool commission, and individuals are not set targets but are required to uphold the reputation and professional standards of the company.

Salary:  Salary will depend on experience, but the range is £30-38,000.

This is an excellent opportunity and if you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.