Job title: Lettings Administrator
Job type: Permanent
Emp type: Full-time
Industry: Real Estate and Property
Salary type: Annual
Salary: negotiable
Location: Dover, UK
Job published: 2026-05-01
Job ID: 38364

Job Description

PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role.


Key Responsibilities

  • Providing comprehensive administrative support to the lettings team
  • Managing and maintaining accurate records and documentation
  • Handling enquiries via phone, email, and in person
  • Coordinating appointments and property viewings
  • Conducting property viewings with prospective tenants
  • Assisting with tenancy paperwork and compliance processes
  • Supporting the team in day-to-day lettings activities
  • Delivering excellent customer service at all times

Skills & Experience Required

  • Strong administrative and organisational skills
  • Good typing and IT proficiency
  • Excellent communication and interpersonal skills
  • Confident in dealing with a variety of people and situations
  • Ability to manage challenging or sensitive situations professionally
  • A proactive attitude and willingness to learn and progress
  • Full UK driving licence (preferred, for property viewings)

Personal Attributes 

  • Professional and approachable manner
  • Reliable and detail-oriented
  • Able to work both independently and as part of a team
  • Positive attitude with a desire to develop within the lettings industry

Working Hours:
Monday to Friday: 9:00am – 5:30pm
Every other Saturday: 9:00am – 4:00pm

Salary

£26,500 - 27,500 per annum